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Cultural Sensitivity & Diversity (20 minute training course preview)

Rutgers Ocpe
2K subscribers
98K views 8 years ago
https://go.rutgers.edu/dennis-cultura... Interacting effectively with different cultures is an essential skill for anyone working in a diverse environment. But we humans are hard-wired to categorize everything -- including people. So how do you foster respect and acknowledgement of our differences while avoiding assumptions or placing labels on others? In this 20-minute course preview, you'll hear presenter, Dr. Denise Dennis, explain why cultural sensitivity is important in the workplace for both employees and the clients, customers, or patients they serve. She’ll discuss our biases, some cultural generalizations and the many challenges we face in our efforts to be respectful of each other. Most importantly, she’ll share some simple strategies to improve communication and interactions. In the full cultural sensitivity training program, Dr. Dennis will explore these topics in much greater depth. Through discussions and interactive exercises,  …...more
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Cultural Sensitivity & Diversity (20 minute training course preview)
N/ALikes
98,045Views
2017Jan 19
https://go.rutgers.edu/dennis-cultura... Interacting effectively with different cultures is an essential skill for anyone working in a diverse environment. But we humans are hard-wired to categorize everything -- including people. So how do you foster respect and acknowledgement of our differences while avoiding assumptions or placing labels on others? In this 20-minute course preview, you'll hear presenter, Dr. Denise Dennis, explain why cultural sensitivity is important in the workplace for both employees and the clients, customers, or patients they serve. She’ll discuss our biases, some cultural generalizations and the many challenges we face in our efforts to be respectful of each other. Most importantly, she’ll share some simple strategies to improve communication and interactions. In the full cultural sensitivity training program, Dr. Dennis will explore these topics in much greater depth. Through discussions and interactive exercises, participants will identify inappropriate workplace behaviors related to cultural sensitivity, learn about the "Platinum Rule" and see ways to improve interpersonal communication and interactions with individuals of different cultural backgrounds for a more cohesive, harmonious, and productive workplace. Interested in bringing the full version of this course to your company? The full version this course can be customized to suit the needs and initiatives of any organization. Contact us today to find out how to bring this topic and instructor -- or any of our over 200 course topics -- to your facility. Some organizations may even be eligible to receive grant funding for this training to develop the skills of their employees for no out-of-pocket expense. Bring this training course to your company today! Contact us for more information: web: www.cpe.rutgers.edu/wd phone: 848-932-9271, press 9 Workforce Development Unit | Office of Continuing Professional Education | Rutgers University

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Rutgers Ocpe

2K subscribers
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